5 Simple Ways to Optimize the In-store Experience for Customers

When most people think of marketing and communications, they think of things that relate to acquisition strategy – getting new customers through the door. But what about after they walk through the door? What about the in-store experience? The customer experience is just as important as the effort it takes to get them there, but…

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Applying Consumer Insights to Continually Improve the Customer Experience

Marketers often make the mistake of starting a discussion with “we need to improve the customer experience” or “we need a consistent customer experience to drive sales.” While both of these statements may be true before you do anything you need to know what your customers actually want and like. And that’s where applying consumer insights…

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Intern Spotlight: Joe

Interns are crucial to our day-to-day success, especially when it comes to blogs and social media. We’re stoked to have three great interns with us for the spring 2018 semester, and are so glad you got to meet them all. Allow us to introduce Joe, a Butler senior who is double majoring in marketing and…

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3 Ways to Re-engage Your Mobile App Users

While plenty of figurative blood, sweat and tears go into the development of a new application, the hype may be short-lived following its launch. You’re competing in a cutthroat space to get people to not only download your app, but continually use and engage with it as well. When you need to re-engage your mobile…

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Understanding the Mobile Customer Journey

Everyone has a smartphone. That ubiquity has made mobile interactions a standard component of the buying process, forcing brands to understand the mobile customer journey. From checking in to a hotel via an app to ordering a car, we use our phones for everything now. Even in product-based industries like retail and grocery stores, mobile…

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Intern Spotlight: Nikki

When we need assistance with day-to-day tasks like planning, writing and scheduling social media posts, we turn to our team of stellar interns. Spring intern, Nikki, is no exception and we’re excited to introduce you to her. As a junior marketing major at Butler University, she’s learned a lot in class and can’t wait to…

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Intern Spotlight: Evan

Interns play a big role in the day-to-day here at Burkhart. From copyediting blogs to scheduling social posts, they help with it all. Without a doubt, we’d be lost without them. Which is why we make such an effort to get to know our interns and include them in Team Burkhart. Meet Evan. He’s one…

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