Corporate Social Responsibility on Brand Sales

Corporate Social Responsibility on Brand Sales

Customers are extremely mindful of Corporate Social Responsibility (CSR) when it comes to purchasing decisions, but the impact of CSR portrays that purchase decisions are lacking. There are two categories of CSR efforts: “Corrective” / “Compensating” and “Cultivating” goodwill.  Corrective/compensating efforts reduce a brand’s negative externalities and lift sales while cultivating goodwill can hurt sales…

Details

Reputation Management in the Healthcare Industry

Reputation management is the practice of influencing stakeholder perceptions and public conversations about an organization and its brands. It includes monitoring perceptions and conversations, responding to reputation threats and proactively seizing opportunities to boost reputation.  In the healthcare industry, it’s especially important to practice reputation management as over 75% of patients use online reviews when…

Details